We're hiring!
We're currently looking for a part-time sales assistant to work with us in our Melbourne bookshop. Read on for more information about the role and how to apply.
Position description: Bookshop assistant
15/04/26
Introduction
Uro Publications is a both multi award-winning Australian publisher of architecture and design books and a specialist bookshop based in Collingwood, Melbourne.
We are currently looking for a part-time bookshop assistant to work with us in our Melbourne bookshop, with employment beginning no later than Tuesday 5 May 2026.
The successful candidate will be working in retail sales, customer service, social media marketing and events (handling tasks such as greeting guests, ticket handling, event book sales), as well as back-of-house, assisting with inventory management and order fulfilment (for purchases from our online store).
The role would suit someone with bookselling or retail experience with good administrative skills, experience with social media, attention to detail and an excellent grasp of written English.
As we are a specialist art, architecture and design bookstore, a good knowledge of subjects relating to design in the built environment is essential. We will prefer candidates with architectural training and/or experience in professional architectural design or architectural academia.
Responsibilities
• Engage with customers in a polite and helpful manner
• Provide retail assistance and advice to customers, with regards to available books, ordering and payment enquiries
• Process all customer payments, as directed by the employer
• Undertake to process new stock, as directed by the employer
• Handle the shipping and fulfillment of online purchases
• Respond to inbound customer enquiries via email or phone
• Ensure that the shop and stock room is well maintained, presented and clean.
• Assist in updating and producing content for our Instagram and Facebook channels
• Assist in preparing our weekly e-newsletters
• Attend and assist Uro Publications at book launches and in-store events, including facilitating retail sales of books and other tasks as directed by the employer
Hours
This is a part-time, casual role with some flexibility required around work schedule. Generally, the bookshop assistant will be required to work three to five four-hour shifts per week. Our current shop hours are 10am-5pm Tuesday to Saturday, but shift hours could change. Some evening work might also be needed occasionally in support of any events the bookstore hosts or is involved with. Candidates must be available to work weekend shifts.
Location
Bookshop by Uro, 5/30 Perry Street, Collingwood (Collingwood Yards)
Remuneration (excluding super)
Hourly pay rate: $33.19
Evening - Monday to Friday after 6pm: $39.83
Saturday: $39.83
How to apply
Please email a CV and supporting cover letter outlining your hours of availability and any future or current commitments to Uro Publications co-director, Maitiú Ward— mat@uropublications.com.
The deadline for applications is 24 April 2025. Please be aware that due to the high volume of applications we receive for vacancies, we will only respond to shortlisted candidates.